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HOTELS - STAR RATINGS
Star ratings are a guide and symbolise the level of service, range
of facilities and quality of guest care that you can expect.
Because of the different hotel grading systems, hotels and Guest
Houses on UK Hotel Discount.com have identified the rating that
best reflects their property. UK Hotel Discount.com cannot be held
responsible for any misinformation that has knowingly or unknowingly
been entered on the site by individual hotels.
This must be taken up directly with the property concerned.
One Star
At a ONE STAR hotel you will find:
Practical accommodation with a limited range of facilities and
services, but a high standard of cleanliness throughout.
Friendly and courteous staff to give you the help and information
you need to enjoy your stay.
Restaurant/eating area open to you and your guests for breakfast
and dinner.
Alcoholic drinks will be served in a bar or lounge. 75% of bedrooms
will have en-suite or private facilities.
Two Stars
At a TWO STAR hotel you will find (in addition to what is provided
at ONE STAR) Good overnight accommodation with more comfortable
bedrooms, better equipped - all with en-suite or private facilities
and colour TV.
Relatively straightforward range of services, including food and
drink and a personal style of service. A restaurant/dining room
for breakfast and dinner.
A lift is normally available.
Three Stars
At a THREE STAR hotel you will find (in addition to what is provided
at ONE and TWO STAR) Possibly larger establishments, but all offering
significantly greater quality and range of facilities and services,
and usually more spacious public areas and bedrooms.A more formal
style of service with a receptionist on duty and staff responding
well to your needs and requests. Room service of continental breakfast.
Laundry service available. A wide selection of drinks, light lunch
and snacks served in a bar or lounge.
Four Stars
At a FOUR STAR hotel you will find (in addition to what is provided
at ONE, TWO and THREE STAR) Accommodation offering superior comfort
and quality; all bedrooms with en-suite bath, fitted overhead shower
and WC.
The hotel will have spacious and very well appointed public areas
and will put a strong emphasis on food and drink. Staff will have
very good technical and social skills, anticipating and responding
to your needs and requests.
Room service of all meals and 24 hour drinks, refreshments and snacks.
Dry cleaning service available.
Five Stars
At a FIVE STAR hotel you will find (in addition to what is provided
at ONE, TWO, THREE and FOUR STAR) A spacious, luxurious establishment
offering you the highest international quality of accommodation,
facilities, services and cuisine.
It will have striking accommodation throughout, with a range of
extra facilities.
You will feel very well cared for by professional, attentive staff
providing flawless guest services. A hotel that fits the highest
international standards for the industry, with an air of luxury,
exceptional comfort and a sophisticated ambience.
Guest house Accommodation
GUEST ACCOMMODATION - DIAMONDS
Diamond ratings are a guide and symbolise the level of service,
range of facilities and quality of guest care that you can expect.
Because of the different hotel grading systems, hotels and Guest
Houses on UK Hotel Discount.com have identified the rating that
best reflects their property. UK Hotel Discount.com cannot be held
responsible for any misinformation that has knowingly or unknowingly
been entered on the site by individual hotels.
This must be taken up directly with the property concerned.
One Diamond
At ONE DIAMOND Guest Accommodation you will find:
Clean accommodation, providing acceptable comfort with functional
décor and offering, as a minimum,a full cooked or continental
breakfast. Other meals, where provided, will be freshly cooked.
You will have a comfortable bed, with clean bed linen and towels
and fresh soap. Adequate heating and hot water available at reasonable
times for baths or showers at no extra charge. An acceptable overall
level of quality and helpful service.
Two Diamonds
At TWO DIAMOND Guest Accommodation, you will find (in addition to
what is provided at One Diamond) A sound overall level of quality
and customer care in all areas.
Three Diamonds
At THREE DIAMOND Guest Accommodation, you will find (in addition
to what is provided at Two Diamond) A good overall level of quality.
For example, good quality, comfortable bedrooms; well maintained,
practical décor; a good choice of quality items available
for breakfast; other meals, where provided, will be freshly cooked
from good quality ingredients.A good degree of comfort provided
for you, with good levels of customer care.
Four Diamonds
At FOUR DIAMOND Guest Accommodation, you will find (in addition
to what is provided at Three Diamond) A very good overall level
of quality in all areas and customer care showing very good levels
of attention to your needs.
Five Diamonds
At FIVE DIAMOND Guest Accommodation, you will find (in addition
to what is provided at Four Diamond) An excellent overall level
of quality. For example, ample space with a degree of luxury, an
excellent quality bed,high quality furniture, excellent interior
design.Breakfast offering a wide choice of high quality fresh ingredients;
other meals, where provided, featuring fresh, seasonal local ingredients.
· Excellent levels of customer care, anticipating your needs.
Bed & Breakfast
B&B accommodation includes guesthouses, farmhouses and inns,
all of which focus on guest care rather than lots of
facilities and offer good-value accommodation.
Travel Accommodation
Ideal for making an overnight stop along your route,
travel accommodation is often situated close to main roads and
motorways and offers value-for-money rooms.
It is inspected and must meet set criteria, but is not given any
rating.
Restaurants with Rooms
A growing number of restaurants now offers accommodation,
allowing you to enjoy good wine with your food without
worrying about who's going to drive home.
Most Restaurants with Rooms have 12 bedrooms
or fewer and the public areas
may be limited to the restaurant itself.
BOARD BASIS
RO = Room Only
CB = Continental Breakfast
BB = Full Breakfast
HB = Breakfast and Dinner
SC = Self Catering
ROOM TYPE EXPLANATION
Single = Room with one bed suitable for single traveller only.
Twin = One room with two single beds.
Double = Room with one bed suitable for two people.
Triple beds. = Room with either a double plus a single or sofa bed,
or three
Single these rooms are often not suitable for three adults but are
appropriate for
family bookings.
Quad or Family rooms = Room with a combination of beds suitable
for four people
including children. Rooms may have two double beds, or one double
and two
singles or four singles. Single beds may be sofa beds or fold away
beds suitable
only for children.
Room for 2 to 3 = Room description the same as triple rooms above
but hotels
accept less than maximum occupancy.
Room for 2 to 4 = Room description the same as family rooms above
but hotels
accept less than maximum occupancy.
En-suite = Rooms have bath or shower and toilet. Showers are often
over bath.
Basic = Rooms have wash basin only, no toilet or bath/shower facilities
inside
them in which case a shared one is provided.
INFANT BOOKINGS
Infants do not count towards the occupancy of a room e.g. a booking
for two
adults plus one infant should be made into a twin or a double room.
A triple is not
appropriate.
If a bed is required for the infant please select a childbed in
the reservation form, which does
count towards the occupancy.
One infant can be booked into each separate room booked unless
otherwise restricted.
Requests for two or more infants in a room must be processed by
telephone or
e-mail.
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